Today’s universities find themselves in a perfect storm created by the financial panic of 2008, a long-term decline in public funding for higher education, and mounting student debt caused by steep annual increases in tuition. One possible solution, often floated, is to take better advantage of the cost savings offered by the digital information revolution. Are cyber-universities the answer for higher education?
I’ve been thinking more about this as I tap away on my new iPad and experiment with cloud computing. The future is already here: there is no going back, and higher education is going to have to figure out how to adapt, quickly.
Yet this is not entirely a new problem. History can still help guide us. Recently I came across a phenomenal passage on the plight of 19th-century universities by the British critic Thomas Carlyle in, of all places, his 1841 book On Heroes and Hero Worship. Carlyle, like Victor Hugo and many others, was deeply interested in the moral and cognitive impacts of the revolution in knowledge caused by the printing press. These critics were writers and book lovers who nevertheless pined for an earlier time when experience was not utterly mediated by the written word.
Carlyle explained that universities originated in medieval times when books were unique manuscripts
unavailable to most learners. In the thirteenth century, “if you wanted to know what Abelard knew, you must go and listen to Abelard.” Abelard was in Paris, and so in Paris a great university arose, “gathering learners around, face to face.” But then the whole model changed with the advent of printing:
“Once invent Printing, you metamorphosed all Universities, or superseded them! The Teacher needed not now to gather men personally round him, that he might speak to them what he knew: print it in a Book, and all learners far and wide, for a trifle, had it each at his own fireside, much more effectually to learn it!”
Carlyle did concede that “while man has a tongue,” there must still be “a distinct province for Speech as well as for Writing and Printing.” (After all, he wrote this very book originally as a series of public lectures that he gave for a fee). Then comes the takeaway:
“But the limits of the two [speech and printing] have nowhere yet been pointed out, ascertained; much less put in practice: the University which would completely take-in that great new fact, of the existence of Printed Books, and stand on a clear footing for the Nineteenth Century as the Paris one did for the Thirteenth, has not yet come into existence.”
Wow, does this sound familiar? Why meet in a classroom, people say, when we can chat online, or stream a lecture on the Web? I used to help teach professional development courses for secondary school history teachers in a classroom; now we do them as live-streamed webinars. And yet I think we are still stabbing in the dark. To paraphrase Carlyle, a university that would truly absorb the digital revolution, and stand on a clear footing for the twenty-first century, hasn’t come into existence.
For Carlyle the issue was that reading was replacing listening. For us the issue is a bit different. The digital promise is not either/or. We can listen and read and see and speak all at once online. What remains unique about the traditional place-based university is Carlyle’s original starting point, the image of Abelard “gathering the learners around him, face to face.”
Face to face. What is it about this encounter that goes beyond mere listening or even seeing facial expression, which can now be done by videochat? What is fundamental about face to face learning that can’t be replicated in a cyber-school? How do we assess the unique cognitive value of physical presence, in the company of a teacher and other learners?
And the problem is not just one for universities. Why go to a museum or visit a monument when you can see all the materials and read them at your leisure at home, “each at his own fireside”? Why does it still matter to be physically present before an object of value?
We all have our own reasons why we go to a ball game in a stadium instead of watching it on TV, or travel to visit relatives instead of merely skyping them, or hike into a forest instead of exploring it on a screen. These reasons usually cluster around one or two things we still can’t get from computing machines: either some sensory component or some quality of human interaction. But as Carlyle suggested, universities have not yet pointed out or ascertained the core value of this face to face experience, much less reorganized themselves around that core principle. Charlatans and other opportunists will come up with quick and easy answers, but the crisis of the university will continue as long as we fail to pinpoint why it is so important to “gather learners round, face to face.”





